09. August 2022
author:
Martin Jordan |
Carina Haumering |
Charlotte Vorbeck
How we understand and involve users in the development process
Martin Jordan
works as Head of Design at DigitalService. Previously, he was Head of Service Design at the Cabinet Office in London for over six years. There, at the Government Digital Service, he pushed forward the digital transformation of the British administration and its administrative services. In his private life, he loves porridge. His goal is to compete in the Porridge World Cup at some point and win the Golden Spurtle, the Scottish stirring spoon.
Carina Haumering
works as a UX designer at DigitalService. She studied communication design and worked in Deutsche Bahn's innovation lab after completing her studies. There she helped to develop future visions for sustainable mobility, designed prototypes and carried out qualitative user studies. In the "Zivilgerichtliches Online-Verfahren" project, she is responsible for identifying the needs of citizens and court employees and incorporating them into product development. She uses the findings from user research to continuously iterate designs and prototypes. In her free time, Carina is passionate about traveling by train and bike through Germany and Europe.
Charlotte Vorbeck
is a UX Designer with a technical background. She spent the first ten years of her career as a front-end developer for apps, websites, and games before moving into the user experience field. She is passionate about building technology that solves real problems for real users by combining context, empathy, and design tools with the art of software development. In addition to technology, Charlotte loves to cook and bake for friends, dance in any way she can, or rediscover the world with her two daughters.
