03. December 2025
author:
Alisa Sauer |
Torsten Elsner
Language as a bridge to justice: We are developing the guide to account garnishment
People with debts often find themselves in stressful situations and are unaware of their rights. As part of the “Digital Legal Application Center” project, we have developed a new online service for people in this situation.
Alisa Sauer
works as a senior designer at DigitalService. Throughout her career, she has acquired a Swiss Army knife of skills through her work in start-ups, agencies, and consultancies. Her favorite soft skill to use is “enthusiasm.” She uses it to motivate others to work together to make content understandable for all users. She says: A decision is complicated, but an attitude is simple.
Torsten Elsner
has been working as a senior content designer at DigitalService since April 2024. He wants to make difficult topics easier to understand. To do this, he uses language as a tool. He plans how content is structured and formulated. He translates technical language into simple language. In doing so, he pays attention to what users need. The goal is to make administrative products easy to understand and use.
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