06. August 2025
author:
Paul Pistorius |
Joshua Nowak
Why we need to be experts ourselves in order to digitalize forms
In the “Digital Legal Petition Office” project, we support citizens by providing easy-to-understand information and forms for various legal services. After all, when forms are easier to understand, they are also easier to fill out. This simplifies processing and reduces the workload for court employees.
Paul Pistorius
is a UX/UI designer at DigitalService. He enjoys the varied tasks that can arise from the different solutions. Sometimes that means writing easy-to-understand texts, designing a new feature, or contributing requirements for a change in legislation. After work and on weekends, Paul likes to go road cycling in the Berlin area – and sometimes further afield.
Joshua Nowak
as a user researcher, he brings the voice of users to DigitalServices' justice projects. As a psychologist, his mission is to gain valid insights and integrate them pragmatically into product development. Previously, he was responsible for setting up user research departments in various industries (health insurance, finance, e-commerce) – often in the role of the first researcher. Joshua finds balance by playing the piano or gardening.
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