14. May 2025
author:
Fabian Gampp
Transformation in practice: shaping project work with the federal administration
The aim of our work with the federal administration is to create user-centered, state-of-the-art digital products. What is often overlooked from the outside: Administrative staff often work under conditions that make it difficult to create such products. For example, working on permanent tasks (“line tasks”) is the norm in the federal administration. Working in projects, on the other hand, and understanding the special features of project work are the exception. Project work that functions in an iterative, interdisciplinary and impact-oriented manner must first be established within our joint projects – including the working relationships and basis of trust that are necessary for this. This is what we call transformation work: Because the development of digital products also involves a change in working culture.
Fabian Gampp
is Senior Transformation Manager at DigitalService. He has always been passionate about driving social change. He previously did this as co-founder of the Education Innovation Lab and innovation consultant in development cooperation. Most recently, he founded the System Mapping Academy, which supports organizations in visualizing challenges. In his spare time, he can be found kayaking on the canals of Berlin, working in the countryside or in his studio.
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