Our projects with the federal public administration

Simple, user-centered and open

Since the fall of 2020, we have been partnering with the federal administration to develop digital applications that prioritize the needs of citizens, businesses, and society.

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Mockup of an “Inbox” dashboard for parental leave applications, featuring overview cards and a table listing applicants, statuses, and details; the DigitalService office is visible in the background as a visual element

Digitalization

Simplifying and improving income verification

Income verification is often the bottleneck in accessing social benefits. By consolidating processes, it can be made faster and more efficient.

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The start page of the online service “Property tax declaration for private property” on a tablet; the DigitalService office can be seen in the background as a visual style element

Taxes

Property tax returns made quick and easy

The new German property tax reform meant that all property owners were required to file property tax returns in 2022. Our online service allowed them to meet the new requirements with minimum hassle.

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The homepage of the Digital Strategy Germany website can be seen on a tablet; the DigitalService office can be seen in the background as a visual style element

Digitalization

A learning space to foster cooperation

We supported the implementation of Germany's Digital Strategy with our cross-departmental learning space for cooperation between ministries.

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The results of user journeys can be seen on a tablet; the DigitalService office can be seen in the background as a visual stylistic device

Taxes

Identifying barriers to filing tax returns

Taxpayers run into a range of obstacles when filing their tax returns. What challenges do people encounter with different kinds of taxes, and how do they differ from each other?

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A mock-up of the BundesIdent app on a smartphone including an ID card; the DigitalService office can be seen in the background as a visual style element

Digital identities

Simple, secure online identification

The online ID (eID) function is widespread in Germany, but little used. As part of the GovLabDE Digital Identities project, we researched the reasons why and tested prospective solutions.

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The homepage of the Pension Tax Guide online service on a tablet shows an overview of the menu items available for selection; the DigitalService office can be seen in the background as a visual style element

Taxes

Tax returns completed in minutes

The Pension Tax Guide was developed to serve as an intuitive online tool for older people to file simplified digital tax returns for their taxable income.

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